Sally Tray

PLA Filament

Thank you for choosing our products! Please be aware that all our items are lovingly handmade, and this craftsmanship takes time. Generally, it may take 3-6 days for your order to be prepared. We strongly recommend reading the product descriptions, as they contain specific turnover times for each item.

Once your order is shipped, it’s entrusted to a reliable shipping carrier who will ensure its safe and timely delivery to your doorstep. We appreciate your patience and understanding as we create and ship each product with care.

We take pride in creating handmade, made-to-order products, tailored specifically for you. As a result of this customization process, all items are considered final sale. We do not offer refunds or returns on purchased items.

However, your satisfaction is of utmost importance to us. If you encounter any issues with your item or have questions, please don’t hesitate to reach out to us. We’re here to address any concerns and ensure your experience with our products is as delightful as possible. Your feedback matters, and we’re committed to resolving any problems that may arise.